Specialist, Wholesale and Carrier Business Settlement and Collection at Etisalat Nigeria

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Specialist, Wholesale and Carrier Business Settlement and Collection

Location: Lagos, NG

Job Summary
Coordinate and manage the telarix billing system, SLAs and contract agreements on traffic exchange with existing and potential partners. Manage wholesale partners, invoicing, payment and collection.

Principal Functions

• Monitor and ensure prompt and accurate update of billing rates on Telarix - iXTools interconnect platform.
• Update the price list received from each carrier and ensure routing changes are made based on Direct and Least Cost Routing.
• Analyse event detail records (EDRS) and resolve any dispute that may arise on all presented invoices using Audit Command Language (ACL)
• Liaise with finance and wholesale and carrier relation to ensure partner invoices are paid as at when due.
• Set up new interconnect partners on Telarix platform and ensure strict compliance with billing and invoicing clauses as provided in the contracts.
• Prepare weekly partner statement of accounts, update subsidiary books in the Carrier business folder with invoices and other source data for referencing in any recurring issue or dispute settlement.
• Treat all EDRS sitting in Telarix - iXConnect error bucket and ensure they are completely resolved before processing interconnect invoices.
• Generate all partner invoices on the Telarix - iXTools, receive interconnect partner invoices and ensure wholesale clients and interconnect partners are billed accurately and promptly
• Extract and analyse daily, weekly and monthly interconnect traffic data and generate EDRS reports for interconnect partners based on request.
• Liaise with prospective interconnect partners to resolve all interconnect issues
• Coordinate and review partner draft agreements with Legal and other stakeholders
• Provide routing instruction via the interconnect platform to network operations team.
• Identify and escalate billing system's inadequacies and offering solutions.
• Negotiate bilateral agreements with potential international carrier/operator
• Reconcile monthly partners' statement of account
• Provide least cost routing (LCR) reports for international destinations.
• Interpret interconnect traffic pattern and escalate unusual traffic trends
• Perform other duties as assign by the Manager, Carrier Relations.

Educational Requirements
First degree or equivalent in a relevant discipline.

Experience, Skills & Competencies

• Three (3) to Five (5) years work experience, with at least Two (2) years in a wholesale and carrier relations function.
• Good knowledge of Microsoft Office - Excel, Word and PowerPoint.
• Good understanding of Event Detail Records (EDRS).
• Knowledge of billing platforms
• Must be familiar with Accounting terms - SOA, Payment Schedule, Netting and Set Off.
• Ability to understand and analyse data
• Must understand and possess knowledge of Audit Command Language (ACL).
• Attention to details.
• Good written and oral communication skills
• Interpersonal and relationship management skill.
• Ability to work under pressure and multitask
• A team player

Application Closing Date
Not Stated

How to Apply
Interested candidates should
Click here to apply