Graduate Front Desk Executive / Counselor (Female) at Sherman Gray Limited

Posted on Wed 01st Oct, 2014 - hotnigerianjobs.com --- (0 comments)

Sherman Gray Limited is recruiting to fill the position of:

Job Title: Front Desk Executive / Counselor (Female)

Location: Port Harcourt, Rivers

Job Summary

The ideal candidate will act as the first point of contact on behalf of the company; attends to prospective clients by interacting with them,and directing them appropriately.

Detailed Job Duties

Welcoming and attending to prospective clients in person or on the telephone; answering or referring inquiries and counseling them when
Maintaining a professional work environment and administrative support.
Maintaining safe and clean reception area by complying with procedures, rules, and regulations.
Scheduling and maintain appointments diary.
Coordinating incoming and outgoing mails, packages, and deliveries.
Supplying information regarding the organization, products, services and policies to clients on enquiry.
Dealing with client's complaints tactfully, calmly and politely
Reporting and documenting issues for resolutions as well as contributing to team effort by accomplishing related results as needed.
Other important functions are daily report of activities, office harmony, crisis handling, office morale, customer service.
Any other duty as assigned from time to time.

Desired Qualities:

The Idea candidate should have superior organizational skills, be self-motivated, resourceful, detail-oriented, and energetic.
Must be a team player and have outstanding writing, editing, data entry and proofreading skills.
Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.

Qualification, Skills & Other Requirements

HND/ B.Sc qualification
Must possess Telephony Skills, Good Verbal Communication, Multitasking Skills, Good Administrative Skills, Microsoft Office Skills and Listening Skills. Professionalism, Customer Focus, Organizing, Informing, and Pressure Handling abilities are very essential.
Candidate is expected to have thorough knowledge of the company and an understanding of its products to answer enquiries correctly.
Candidate is also expected to be aware of the roles of other office employees for smooth referrals on enquiries.
Must have a minimum of one year experience as a customer service/front desk/ client officer post NYSC.

Application Closing Date
31st October, 2014.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected]

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