Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
Location: Lagos
Job Type: Permanent
Department: Centre of Excellence
Job Description
This job role will ensure that the revenue generating teams have the necessary skills, knowledge and expertise to compete and win in the marketplace.
Responsibilities
Training Management:
Works with HR and other stakeholders to ensure that Sales and Business Development team (New and Old) acquire relevant knowledge to excel by carrying out Skill Assessments, Needs Identification, Trainings Program Development and Trainings Execution
Partners with subject matter experts and resources, both internally and externally, to implement and deploy RE Competency Framework for the team
Analyzes roles and jobs within the RE team to determine the skills and competencies gaps, vis-a-vis the Sales Network's Sales Competency Framework, and create individual development plans for each role within the sales team
Tracks and benchmarks the emerging skills and competencies landscape, and update the sales capability framework
Owns the sales readiness function for all new product launches, new marketing directives, new market entry launches, new positioning directives, etc
Working with Sales Operations Admin, creates extensive knowledge base for the sales team covering products, processes, tools and technology that will aid in the development of the skills and competencies of the sales team members as they implement sales strategy
Champions sales knowledge development through initiatives such as sales coaching, and ensures Sales Management conduct the minimum required sales coaching per direct report within each month, and documents same
Sales and Business Development Staff Onboarding and Exit Management
Is the chief owner of our Sales Onboarding/Staff exiting management procedures and will work with HR to achieve our target time-to-productivity figures for Sales Onboarding
Ensures Account and Budget assignment and re-assignment by Sales and BD Leaders within SLA Asset and Collateral Management
Working with the relevant stakeholders, ensures availability of approved and updated Sales collaterals for the RE team
Be the primary custodial and librarian of the approved and updated Sale collateral in use within the Sales team Technology and Tools Management
Owns the sales process design and documentation for the organizations, ensuring that all approved sales processes are defined & documented in detail to meet Interswitch’s standards
Proactively orchestrates job and task studies to ensure tool suitability and process alignment
This will mean that each process must have detailed tools to support its full use and application
Will handle the knowledge development aspects of the Operational & Technology Change Management, ensuring our people have the requisite knowledge resources to help them adopt and use technology for selling
Will act as the custodian of the Sales Tools database and catalogue all the tools being tested/released to the RE team
Curates and share process tools and documents that will aid in the adoption and use of each approved sales process Reward and Incentive Management
Owns the implementation of the sales recognition program for RE team, and in this role orchestrate ad-hoc as well as established awards/recognition for exemplary work by members of the RE team
Be the budget creator for all sales-specific staff recognition program
Communicates new improvements, campaign outcomes, team news and wins.
Requirements
Leadership
Strategic Thinking
Results Driven
Business Acumen
Decision Making
Financial Management
Ability to develop and facilitate training classes and workshops
Excellent communication/presentation skills, both oral and written
Demonstrated ability to collaborate effectively in individual and team settings, across multiple functions and stakeholders
Proficiency with Microsoft Office software (e.g Power Point, Word, Excel)
Excellent strategic planning, organization and execution skills