Project Manager at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Project Manager

Location: Lagos
Department: Group Service Delivery

Job Purpose

• The Project Manager is expected  to guide key projects with the assigned portfolio to successful conclusion and develop a strong and pervasive project management discipline within project teams.

Key Responsibilities

• Ensure projects within portfolio are completed on time, on scope, and with a high degree of customer satisfaction
• Accountable for maintaining good communication lines for project performance report periodically, to support Line Business’ executive decision making
• Collaborate with business line to ensure that all projects in assigned portfolio receive the required attention.
• Engage C-level stakeholders regularly to ensure that projects are properly prioritized
• Work with the Business Partner from the Financial Management group to establish targets for the fiscal year
• Work with the Value Realization team to ensure that projects are closed as at when due and ensure realization of budgeted revenue
• Manage the project portfolio of Line Business, by continuously reviewing, updating, and optimizing the portfolio to ensure alignment with evolving organizational strategy, goals, and objectives.
• Ensure adherence and compliance to organizational process and industry standards
• Advice proactively on projects that will require management intervention and provide feedback to the business team.
• Identify gaps in knowledge and competency of Project Managers and suggest best approach to close them
• Train/coach Project Managers/Interns on various aspects of the organization Products and Businesses
• Draw up and implement road map for onboarding of new Project Managers Key Performance Indicator (KPI) setting and appraisals for direct reports and new Project Managers
• Ensure Project process review and improvement
• Coordinate elicitation exercises for Client solution requests with various SMEs and stakeholders
• Prepare Business Requirements Documents or Statement of works.

Education
General Education:

• University (First degree) BSc. / BEngr. in any of the sciences or engineering.

Experience:

• Minimum of 3 years work experience in project management and/or business analysis and process management.

Behavioral Competencies:
Communicates effectively:

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others.
• Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

Plans and aligns:

• Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.

Ensures accountability:

• Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures.
• Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

Manages complexity:

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

Collaborates:

• Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided.
• Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.

Tech savvy:

• Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices.
• Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Directs work:

• Provides direction, delegating, and removing obstacles to get work done. For example, confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts.
• Communicates delays or problems early so others can manage their own work schedules effectively.

Technical Competencies:
Verbal Communication:

• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.

Computer skills:

• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

Planning and Organizing:

• Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Action Planning:

• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.

Policy and procedures:

• Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.

Costing and Budgeting:

• Works under guidance (but not constant supervision) to perform costing, budgeting and finance tasks.

Application Closing Date
9th June, 2023.