Retention & Route Manager at LaundrybyTIMESIGNATURE Limited

LaundrybyTIMESIGNATURE Limited is ranked as one of the best Dry Cleaners in Lagos with HQ in Lekki Phase 1 and centres in other areas of Lekki.

We are expanding our business and require to fill the vacant position below:

Job Title: Retention & Route Manager

Job Code: RRM118
Location: Head Office in Lekki Phase 1, Lagos
Reporting Line: Reports to the Business Manager
Working Days: Monday - Saturday (9:00am - 8:00pm)

Position Summary
The Retention & Route Manager’s basic responsibility is as follows:

• Engagement of customers and management of customer churn rate
• Generation of orders
• Complaints resolution and management
• Collection of overdue and outstanding debts
• Management of website and content generation.

Minimum Required Qualification & Skills Required

• First degree in any course from any University.
• Degrees in related courses and additional certifications or qualifications will be of advantage.
• Experience in a similar capacity in a well-structured business entity is required
• Ability to obtain reference from last employer is required for all the roles.
• Ability to manage people of diverse skills – both semi-skilled & professional staff.
• Flawless command of English Language – both written and spoken.
• Competence in Microsoft Office packages especially MS Excel, Word, and PowerPoint.
• Ability to write marketing proposals and close up deals.
• Experience in Marketing and Business Development is crucial

Salary Package & Benefits

• The organization has a harmonized pay structure but salary negotiable based on candidate’s experience.
• Benefits include monthly phone recharge, official smart phone, percentage monthly bonus factored on sales and budget achievement, 13th month and 15 days annual leave.

Application Closing Date
31st January, 2018.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected]

Note: CV should be saved/named in this format (Application Code_Surname, e.g. Peters_TQM118)