Head FBO (Fixed Base Operator) at RS Hunter Limited

Posted on Mon 14th Apr, 2014 - hotnigerianjobs.com --- (0 comments)

RS Hunter is recruiting to fill the position of:

Job Title: Head FBO (Fixed Base Operator)

Location: Lagos

Job Summary

The overall purpose is to deliver safe, efficient and timely service to our clients by utilizing all available resources. FBO Manager oversee all aspects of the FBO including: line operations, fuel sales, new business development, customer retention, quality control, human resources, and environmental and safety compliance.

Key Responsibilities

Responsible for maintaining a close contact with all FBO clients to ensure that the service meets and exceeds the clients requirements;
Responsible for the safety of visitors and staff of the FBO and safety on the ramp;
Identify inventory of required FBO equipment and management of procurement process;
Responsible for financial management of the FBO. Budgeting, forecasting and expense management.
Conduct analysis to include pricing, selling points and product offerings;
Produces statistical analysis for presentation to the senior management i.e. monthly report including financial review, trends.
Introduce relevant FBO systems and management tools/software;
Supervise FBO's personnel and make sure they provide exemplary level of service to clients, ensure the staff is motivated and disciplined;
Keep in close contact with Sales and Marketing unit with respect to clients requirements;
To keep up to date with all industry and business development
Establish solid business relations with vendors of services;
Represent the FBO both externally and internally when and as required;
Ensure that all FBO documentation is in order and kept up to date;
Manage and operate the Corporate Aviation FBO including VIP lounge and crew rest facilities.
Provide overall supervision of all FBO related ramp and terminal activity, enforcing security procedures
Ensure safe maneuvering of aircraft on the apron through staff training, operating instructions, manpower planning and the management of a disciplined approach to all aircraft and equipment movements which are critical on the restricted area of the ramp.
Ensure effective communication at all levels both internally and externally on all matters relating to the arrival and departure of corporate aircraft
Audits to ensure safe and efficient departmental procedures and practices, ensuring all documentation is kept up to date
Implement operational procedures and airside safety policies for handling corporate aircraft
Liaise closely with the Sales Unit with respect to customer requirements and concerns
Manage invoicing, collection and safeguarding of cash and the completion of cash reports
Responsibility for FBO staff welfare and annual performance assessment of FBO staff
Represent the FBO at meetings, both interdepartmental and with external agencies.

Skills and Requirements

Relevant degree in related field
8+ years' experience in Ground Operations
Experience in the Aviation Industry;
Aviation related professional background (Aviation/Aircraft knowledge is essential) is essential;
Must have understanding of aviation markets, pricing strategies, financial management; Project management/consultancy experience is beneficial;
Utilize and actively demonstrate creativity and flexibility whilst solving customers' problems;
Professional integrity and total commitment to outstanding customer service;
Strong geographical knowledge;
Proven (high) social network within the industry, well-established contacts within the industry;
Ability to identify business opportunities and trends and capitalize on them.
Excellent communication skills with a wide range of audiences;
Competencies of leadership, entrepreneurship, negotiation, influence, operational decision making and customer orientation.

Application Closing Date
25th April, 2014.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected]

NB: Job title "FBO", should be the subject matter.

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