Interaction Designer, Mara Mentor at Mara Group

Mara Group - A pan-African multi-sector business with extensive operating experience in both African and international markets. Mara's current investments and operations span technology, financial services, manufacturing, real estate and agriculture. The Group is currently active in 22 African countries and 24 countries world-wide.

Overview
Mara Online seeks to empower young people in Africa by providing a complementary suite of technology products tailored to their needs. One of these products is Mara Mentor, a Mara Foundation initiative that is a social network with a purpose - creating a social impact.

Mara Online is seeking to build a technology ecosystem to tap into Africa communications. There are more than 650 million mobile phone subscribers and a large population of youth looking for new ways to communicate, faster and cheaper.

We are currently recruiting qualified candidates for the position of:

Job Title: Interaction Designer, Mara Mentor

Location: Lagos

Responsibilities

• Engage with stakeholders, users, and the product team to synthesize the wants and needs of our users, with the business and technical requirements, and deliver an amazing support function
• Participate and drive the full iterative design process for support, including; research, brainstorming, sketching, wire framing, prototyping and validating the implementation
• Train and manage the technical support team to provide ongoing customer support, consolidating feedback and sending regular reports to the product team
• Coordinate with technical support staff to gather user insights and conduct regular product testing
• Support the continuous development of the user experience for Mara Mentor; collaborate and brainstorm with other designers to collectively increase the design IQ and deliver consistent experiences to our users
• Communicate effectively with the product team

Qualifications and Experience

• Minimum of 5 years experience as a UX Designer, participating in the complete product development lifecycle of successfully launched products
• Bachelor Degree in Interaction Design, HCI or related discipline
• Demonstrable experience designing and documenting navigation structures, information architectures, user interfaces, and complex interaction designs
• Demonstrable experience designing for Web and Mobile Apps
• Proven experience with integrating usability research findings into designs
• Experience creating support functions and teams for Web and Mobile Apps, ideal but not required
• Experience in HTML, CSS, Photoshop and Adobe Illustrator
• Excellent written and verbal communication skills
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner.
• Proven abilities to hire, on-board and manage people
• Commitment to Mara Foundation's aims, objectives and principles

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should apply by emailing a CV and a covering letter to: [email protected] Please specify the job title in the email subject.

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Note: Only successful applicants will be contacted. The candidate should be available to start ASAP.