Customer Service Representatives at VITRA (C-ceramica Operations Limited)

VITRA (C-ceramica Operations Limited) - From our inception in the market in 2010, C.ceramica Ltd is the regional distributor for the world’s leading manufacturers of sanitary fittings, tiles, doors and other interior solutions. We provide complete solutions for bathroom, kitchens, and floors, by creating unique and innovative themes.

Our expertise stems from our exposure and vast understanding of interior solutions from every nook and cranny of the world. We have combined this knowledge to ensure our customers get the best the world has to offer. We are constantly updating our skills and operations to meet the needs and expectations of our distinguished clients, which strengthens our leadership role in the field of solution innovation.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Kado Estate, Abuja (FCT)
Employment Type: Full-time

Job Description

• Welcome incoming clients warmly into the Showroom introducing products and services
• Attend to all inquiries online, at the showroom and on phone executing excellent knowledge of Vitra / Woodscope products and services
• Preparing quotations using MS Excel for presenhtation and payments
• Using office POS Machine/Bank transfers to collect payments and send to Accounts Department for processing
• Prepare Invoice orders using Microsoft NAV software and send to the warehouse appropriately for collection of goods paid for
• Cordinating and sortingShowroom pick ups by instructing the office assistants and cleaners to help client with items from showroom to thier vehicles
• Multitasking when instructed to assist other departments when applicable
• Type official documents using MS Word while sending official mails and reports via Email
• Send daily and weekly reports on official Teams Google sheets
• Meet up to set monthly targets by being proactive and productive
• Attend scheduled trainings and represent the Company during Conferences and Exhibitions
• Being a good Team player for the growth of the Company.

Job Requirements

• Candidate Must be Female from (25-30 years of age) and reside withing the FCT Environs.
• Candidate should be a Graduate with a BSc in relevant courses, Candidates with a B.Sc in Engineering or Quantity Survey are at an advantage for the position
• Candidate should have a Customer Service Experience in a showroom for about 2 years at least
• Candidate should speak Fluent English and have good Etiquette, should have proper Grooming Appearance
• Having experience in a Wood/Furniture Company would be added advantage.

Required Technical Skills:

• Candidate Must be proficient in MS Excel, MS Word and be able to Navigate the Internet space
• Able to operate a PC.

Salary
N70,000 - N85,000 / month.

Application Closing Date
1st March, 2024.

How to Apply
Interested and qualified candidates should send their Cover Letter and Curriculum Vitae in PDF format to: [email protected] using the Job Title as the subject of the email.

Note

• Applications in Microsoft Word would not be considered.
• Candidates outside the FCT would not be considered.