Restaurant Manager at Uncle Stan's Foods

Uncle Stan's Foods is a small chops company known for it's unique finger food taste all over Lagos. Our brand makes us unique.

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Lagos
Employment Type: Full time

Job Summary

• We are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the smooth operation of our establishment.
• The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in restaurant management.

Responsibilities

• Operations Management: Oversee day-to-day operations of the restaurant, including staffing, scheduling, and inventory management, to ensure efficient and effective service delivery.
• Customer Service: Maintain high standards of customer service and satisfaction by interacting with guests, addressing inquiries and concerns, and resolving any issues in a timely and professional manner.
• Staff Training and Development: Train, mentor, and motivate staff to deliver exceptional service and achieve performance targets. Provide ongoing coaching and feedback to improve employee skills and performance.
• Financial Management: Monitor and control expenses, including food and labor costs, to optimize profitability while maintaining quality standards. Prepare and analyze financial reports to track performance and identify areas for improvement.
• Health and Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations to maintain a clean and safe environment for guests and staff. Conduct regular inspections and implement corrective actions as needed.
• Marketing and Promotion: Develop and implement marketing strategies to attract and retain customers, including promotions, special events, and social media campaigns. Monitor customer feedback and adjust strategies accordingly.
• Vendor Relations: Establish and maintain relationships with suppliers and vendors to ensure timely delivery of quality ingredients and supplies at competitive prices.
• Negotiate contracts and terms to maximize value for the restaurant.

Requirements

• Education: Bachelor's Degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience: 2 - 3 years of experience in restaurant management, preferably in a high-volume establishment.
• Leadership Skills: Strong leadership and management skills with the ability to inspire and motivate a diverse team. Proven ability to delegate tasks, set clear expectations, and hold employees accountable.
• Customer Focus: Passion for providing exceptional customer service and creating memorable dining experiences. Ability to anticipate and meet customer needs and preferences.
• Financial Acumen: Solid understanding of restaurant financials, including budgeting, forecasting, and cost control measures. Ability to analyze data and make data-driven decisions to drive profitability.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with staff, customers, and vendors.
• Adaptability: Ability to thrive in a fast-paced, high-pressure environment and adapt to changing circumstances and priorities.
• Food Safety Certification: Certification in food safety and sanitation.

Application Closing Date
Not Specified.